1. Introduction

This document (together with the documents mentioned in attachment) establishes the conditions that determine the use of this website (www.armasil.pt) and the purchase of products in it (hereinafter referred to as "conditions"). Please read the conditions, our policies regarding cookies, and our privacy policy (collectively, the "data protection policies") carefully before using this website. When you use this website or place an order through it, you are aware that you must comply with these conditions and our data protection policies. Therefore, if you do not agree with all conditions and data protection policies, you should not use this website. These conditions may change. It is your responsibility to read them periodically, as conditions prevailing at the time of formalization of the relevant contract (as referred to below) or the use of this website should be valid. If you have any questions regarding data protection policies or conditions, please contact us using our e-mail: [email protected]

2. Our details

The sale of products through this website is carrier out under the name ARMASIL by the ARMASIL INDÚSTRIA DE MARROQUINARIA LDA, a Portuguese company, with register address Rua da Areosa 139-151, 4249-006 Porto – Portugal,VAT number PT500434336.

3. Use of the Company Site

The Company Site is provided to you for your personal use subject to these Terms and Conditions. By using the Company Site you agree to be bound by these Terms and Conditions. References to these Terms and Conditions include the consumer terms of sale. All personal details are kept strictly confidential and are not shared with any other party. As an additional security precaution we do not store any credit card details on our website.

4. Amendments

We may update these Terms and Conditions from time to time for legal or regulatory reasons or to allow the proper operation of the Company Site. Any changes will be notified to you via the e-mail address provided by you or via a suitable announcement on the Company Site. The changes will apply to the use of the Company Site after we have given notice. If you do not wish to accept the new Terms and Conditions you should not continue to use the Company Site. If you continue to use the Company Site after the date on which the change comes into effect, your use of the Company Site indicates your agreement to be bound by the new Terms and Conditions.

5. Registration

To register on the Company Site you must be over the legal age of 18 years old. You must ensure that the details provided by you on registration or at any time are correct and complete. You must inform us immediately of any changes to the information that you provided when registering by updating your personal details in order that we can communicate with you effectively.

6. Password and security

When you register to use the Company Site you will be asked to create a password. In order to prevent fraud, you must keep this password confidential and must not disclose it or share it with anyone. If you know or suspect that someone else knows your password you should notify us by contacting [email protected] immediately. If the Company has reason to believe that there is likely to be a breach of security or misuse of the Company Site, we may require you to change your password or we may suspend your account.

7. Intellectual property

The content of the Company Site is protected by copyright, trademarks, database right and other intellectual property rights. You may retrieve and display the content of the Company Site on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Company Site without written permission from the Company.

8. Fraud and Crime Prevention

For the purposes of the prevention or detection of offences, and/or the apprehension or prosecution of offenders, we may share any information that we collect with the Police, other public or private sector agencies or representative bodies in accordance with the relevant legislation. Information shared in this way will not be used for marketing purposes.

9. Your use of the Company Site

You may not use the Company Site for any of the following purposes: Interfering with any other person’s use or enjoyment of the Company Site; or making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

10. Availability of the Company Site

Although we aim to offer you the best service possible, we make no promise that the services at the Company Site will meet your requirements. We cannot guarantee that the services will be fault-free. If a fault occurs with the Company Site you should report it to [email protected] and we will attempt to correct the fault as soon as we reasonably can. Your access to the Company Site may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. We will attempt to restore the service as soon as we reasonably can.

11. The Company’s right to suspend or cancel your registration

We may suspend or terminate your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions. You can cancel your registration at any time, informing us, in writing, [email protected] Suspension or cancellation of your registration and your right to use the company's website does not affect the rights or obligations under the law.

12. The Company's liability and Disclaims liability

Unless expressly stated in these conditions, our liability for any product purchased on our website should be strictly limited to the purchase price of such product. Notwithstanding the foregoing, our responsibility should not be delayed or limited in the following cases: i. In the event of death or personal injury caused by our negligence; ii. In case of fraud or deceptive fraudulent procedure; or iii. In any case in which it was illegal or unlawful to exclude, limit or attempt to exclude or limit our liability. Notwithstanding the above paragraph, and within the legally permitted scope, unless these conditions state otherwise, we should not accept any liability for the following losses, regardless of their origin:

i. Loss of revenue or sales;

ii. Loss of business;

iii. Loss of profits or contracts;

iv. Loss of premeditated savings;

v. Loss of data; and

vi. Loss of working time or office hours. Due to the open nature of this website and the possibility of errors in the storage and transmission of digital information, we do not guarantee the accuracy and security of the information transmitted or obtained through this website, unless expressly indicated. All descriptions, information and product materials displayed on this website are provided "as such" without express or implied warranties therein, except those legally established. In this sense, if you are contracting as a customer or user, we are obliged to deliver goods that are in conformity with the contract, remaining at your responsibility any lack of conformity existing at the time of delivery.

It is a common understanding that the goods are in conformity with the contract when they:

(i) comply with the description given by us and possess the qualities we present on this website,

(ii) are fit in the way that goods of this type are normally And

(iii) exhibit the quality and performance normally present in such goods.

To the extent permitted by law, we exclude all warranties, except those that cannot legitimately be excluded in favor of consumers and users. The products we sell, especially those made by hand, often have the characteristics of the natural materials used in their manufacture. These characteristics, such as grain variations, texture knots and colors, may not be considered defects or damages. On the contrary, you must rely on their presence and enjoy them. We select only the highest quality products, but the features are inevitable and should be accepted as part of the individual product appearance. The provisions in this clause should not affect your consumer and user rights, nor your right to cancel the agreement

13. Third Party Websites

As a convenience to customers, the Company Site includes links to other web sites or material which are beyond its control.

14. Advertising and Sponsorship

Part of the Company Site may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the Company Site complies with relevant laws and codes. We will not be responsible to you for any error or inaccuracy in advertising and sponsorship material.

15. Applicable Law

These Terms and Conditions will be subject to the laws of Portugal. We will try to solve any disagreements quickly and efficiently. If you are not happy with the way we deal with any disagreement and you want to take court proceedings, you must do so within Portugal.

16. Miscellaneous

You may not transfer any of your rights under these Terms and Conditions to any other person. We may transfer our rights under these Terms and Conditions to another business where we reasonably believe your rights will not be affected. If you breach these Terms and Conditions and the Company chooses to ignore this, the Company will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms and Conditions. The Company shall not be responsible for any breach of these Terms and Conditions caused by circumstances beyond its reasonable control. If you have any queries please contact [email protected]

17. Consumer terms of sale

These terms relate to items supplied to you through the Armasil Website and should be read in conjunction with the General Terms and Conditions which shall also apply

18. Formation of the contract

These terms of sale apply to all goods supplied by Armasil.pt a trading name of Armasil Indústria de Marroquinaria Lda, a company registered in Portugal under company number PT500434336, having its registered office at Rua da Areosa 139-151, 4200-085 Porto - Portugal (“the Company”). No contract exists between you and the Company for the sale of any goods until the Company has received your order together with payment and the Company has accepted your order. Once your payment has been received, the Company will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. The Company’s acceptance of your order brings into existence a legally binding contract between you and the Company. The Company may change these terms of sale without notice to you in relation to future sales.

19. Description and price

The description and price of the goods you order will be as shown on the Company’s Website at the time you place your order. The prices shown on the Company’s website are only applicable to sales made through the Company’s website. The goods are subject to availability. If on receipt of your order the goods you have ordered are not available in stock, the Company will inform you as soon as possible, and refund or credit you for any sum that has been paid by you or debited from your credit card for the goods. Every effort is made to ensure that prices shown on the Company’s website are accurate at the time you place your order. If an error is found, the Company will inform you by email to the address provided in your order form as soon as possible and offer you the option of reconfirming your order at the correct price or cancelling your order. If you cancel, the Company will refund or credit you for any sum that has been paid by you or debited from your credit card for the goods. In addition to the price, you may be required to pay a delivery charge for the goods, as shown during the checkout process on the Company’s website. If you do not agree with the delivery price stated during checkout then you do not have to proceed with your order. The price of the goods and delivery charges are inclusive of VAT where stated. You will only be asked for your credit/ debit card details after confirming the order and in the website of our payment partners. We don’t have access to the payment information that you post in our payment partner website. All credit and charge card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery. In addition, in the interests of preventing fraudulent use of credit and charge cards, the Company may validate the names and addresses supplied during the order process against commercially available records. We may need to contact you by telephone or email to verify details before we are able to dispatch your order.

20. Price and Payment

The product price will always be stipulated in our site, except in case of an obvious error, or in case of a special request by the user. While we make every effort to ensure that the prices posted on the site are correct, mistakes can happen. If we find an error in the price of any of the products chosen by you, we will inform you as soon as possible and we will give you the option to confirm your order with the correct price or cancel it. If we cannot contact you, we will consider the request canceled and all amounts paid will be fully refunded. Prices on the site include VAT (23% charge), but not delivery charges, which are added to the total price in the shopping cart. Payment of products and delivery fees can be made through: PayPal account; Maestro, Visa, Mastercard, America Express supported by Baintree; International Bank Transfer in all cases Armasil, Lda do not have access to or record any information on your debit / credit card or bank account.

21. Delivery

When ordering you will be informed of the delivery cost to your address / country during the checkout process. If you can’t find your country in the drop box during the checkout process it’s because we don’t deliver to your country. You can contact us by email and we can propose to you a quote for the deliver if we have any form of guarantying the successful deliver of your order. For corporate orders please use our contact form or email to put your order and we will provide you with our best price for the order and the lowest shipment costs. The goods you order will be delivered to the address you give when you place your order. When placing your order you may wish to contact us with instructions for delivery alternatives in case you are not in. If there is no one at the address who is competent to accept delivery of the goods, the recipient will either be notified of an alternative delivery day or be asked to contact the courier to arrange re-delivery. If multiple delivery attempts are made to the provided delivery address and a competent recipient is not present to sign for the goods, or no effort is taken by the recipient to contact the courier to arrange re-delivery, the order will be returned to our warehouse. In this instance, a delivery surcharge may need to be paid by the customer in order for the goods to be re-delivered. The Company will contact you and provide you with a quote. Every effort will be made to deliver the goods to you within 5 working days however, in rare cases, this may be as long as 30 working days. A working day is any day other than weekends and Bank or other public holidays. The Company will not be liable for any loss or damage suffered by you through any delay in delivery. You will become the owner of the goods you ordered and responsible for risk of loss or damage to them once they have been delivered to you.

22. Return Policy

22.1 Returns and faults

Each consignment of goods must be carefully checked at the time of delivery to make sure it is intact and in full. Requests for cancellations will only be accepted if we are notified within 24 hours of receipt and the damaged products and their original packaging must be kept for inspection. The courier must be informed of damage to the packaging at the time of delivery. We will not accept any requests for breaks or shortages of products unless they are demonstrated in the mail documentation.

22.2 Returns of defective products

In the event that you consider that the product is not as stated in the agreement at the time of delivery, you should contact us immediately via our contact form, providing the product details and the damage occurred, or by telephone 225420700 and We will tell you what to do. Returns are subject to a shipping fee, which is the responsibility of the person who sends the products back. We will carefully evaluate the returned merchandise and notify you by e-mail within a reasonable time if the product is refunded or reassigned (as appropriate). All the rights recognized in the current legislation must, in any case, be guaranteed.

22.3 Right to cancellation

You have the right to cancel the agreement at any time until the end of 14 days after receiving the goods. To exercise your right of cancellation, you must communicate in writing to the Company by e-mail, to [email protected] and include the details of the products ordered and their delivery. If you exercise your right of cancellation after the goods have been delivered, unless the item is defective or the item has been delivered in error, you must contact us at [email protected] to Reorder the delivery by our authorized distributor at your expense. You should take steps to ensure that the goods are not damaged. After you have notified the Company that you are canceling the agreement, the Company will refund or will effect the credit within 30 days of any amount that has been paid by you or debited from your credit card for the goods from any date Cancellation policy. If you do not make the goods available to our authorized distributor as necessary, the Company may charge an amount not exceeding the direct costs of recovering the same goods. Notwithstanding the foregoing, we may withhold the refund until the goods are returned.

22.4 Non-acceptance of returns / cancellation:

You should not have the right to cancel the contract when it comes to the delivery of customized and / or customized products. Your right to cancel the contract should apply only to products that are returned under the same conditions in which you received them. No reimbursement shall be made if the product has been used in addition to its simple opening for products which are not in the same condition as when they were delivered or when they were damaged; So take care of the product (s) while in your possession

23. Data protection

The Company will take all reasonable precautions to keep the details of your order and payment secure, but unless the Company is negligent, the Company will not be liable for unauthorised access to information supplied by you. The Company will use the information you provide about yourself for the purpose of fulfilling your order. The Company would like to notify you of products and offers that may be of interest to you from time to time, and if you would not like to be notified of these, please email [email protected] heading your email 'unsubscribe'. You can correct or delete any information about you logging in to your account or contacting us by email to [email protected]

24. Events beyond our control

We will not be liable for any defaults or delays in performing any of the obligations we assume under the agreement when caused by events beyond our reasonable control ("Force Majeure"). The concept of Force Majeure shall include any act, event, fault in the exercise, omission or accident that is beyond our reasonable control, including, but not limited to, the following: i. Strike, or other forms of protest. ii. Civil unrest, revolt, invasion, terrorist attack or terrorist threat, war (whether declared or not) or threat or preparation for war.

iii. Fire, explosion, storm, flood, earthquake, landslide, epidemic or any other natural disaster. iv. Impossibility to use trains, boats, aircraft, motorized transport or other means of transport, public or private. v. Impossibility to use public or private telecommunications systems. vi. Decisions, decrees, laws, regulations or restrictions of any government or public authority. vii. Strike, failure or accident in any type of transportation. It should be clear that our obligations under the contracts are suspended during the period in which the Force Majeure remains in effect and we receive the extension of the period in which to fulfill these obligations for a period of time

25. Applicable law

These terms of sale and the supply of the goods will be subject to Portuguese law, and the Portuguese courts will have jurisdiction in respect of any dispute arising from the contract.